LorcainStyle is dedicated to ensuring you are happy with every purchase. If for any reason you wish to return an item, our policy is designed to make the process simple and fair.
Return Eligibility
- Timeframe: Returns are accepted within 10 days of receiving the product.
- Condition: Items must be unused, in perfect condition, and in original packaging with tags intact.
- Proof of purchase: Required for processing any return or refund.
Items Not Accepted for Return
- Used, damaged, or altered items
- Products without original packaging
- Custom or personalized orders
Refund Process
- After receiving and reviewing your returned item, we will notify you of the refund decision.
- Approved refunds will be issued in cash, either at the time of return pickup or through prior arrangement.
- Refunds will reflect the full product price paid, excluding shipping fees if applicable.
Return Steps
- Email [email protected] with your order number, reason for return, and contact information.
- Our team will assess your request and arrange for product pickup.
- Upon inspection and approval, cash refunds will be arranged promptly.
Pickup & Return Arrangements
We will coordinate with you to arrange pickup from your location, ensuring a hassle-free return.
Contact Us
If you have questions or concerns, please contact us at [email protected].